Made of 100-percent polyester inside and out, this lovely long pillow body is the perfect size to fill a 50 x 150cm pillowcase! Cospa quality!
This Image and item descrition are taken directly from the corresponding Item page on HLJ and this sounds like a good way to fill up your empty dakimakuras right? No,its not…Wonder why? Answers directly after the jump!
Cospa is one of those anime merchandise brands that has myriads of products ranging from keyholders over mugs to tshirts.Compared to their competitors they have a reputation to deliver top quality goods which is clearly resembled in the steep price of their products.So far I havent heard a single complaint about the so called Cospa quality and decided to snatch myself a Cospa Dakimakura Body when the opportunity arrives.Said Opportunity was taken during HLJs free EMS Shipping Offer and I instantly added a Cospa Dakimakura Body to my cart.A few weeks later,thanks to slow german customs,it finally arrived at my doorstep.I was planning to do a review of the body and documented the unpacking of the pillow.This turned out to be a very lucky turn of events for me since it all went downhill from there…
The Pillow arrived deflated and vacuum sealed as expected
Genuine Cospa Product
I opened the packaging and the pillow deflated with a satisfying sound.This was when I was getting the first doubts since the pillow was as limp as a hotdog on a hot day.My first idea was that the pillow and its filling need a proper time to deflate and I gave the whole thing another 3 days to accomodate to its surrounding.Those 3 days didnt change a thing though and it remained in its hotdog state.
After unpacking
After 3 days…
My next thought was that something with the filling of the pillow couldnt be right because it felt like if its filled with cotton.The polyester hull of the pillow allows some semi-translucency when held against light and I was quite shocked when I saw what the pillows innards looked like.
Oh really?
This is where I panicked and mailed several other bloggers and asked them how their cospa dakimakuras felt and looked like.Ive got the same response from everybody: a strong,thick pillow that could never be bent in way like mine is able to.My Kudos go out to LightningSabre and Smithy who really,really helped me out there.
This dakimakura is clearly flawed and I am amazed that this actually made it through Cospas Quality Check.Where is that famed Cospa Quality?This couldnt have happened during shipping since it was still sealed so it had to be flawed when it left the factory!
This is where I emailed HLJs Customer service and after a few days I got the following reply:
Hi
Thanks for writing.
We’re very sorry to hear about this problem. Please ship the pillow back to us here at HobbyLink Japan as follows:
*Package the item up very well in a good box, especially if our shipping box was damaged.
*Enclose a copy of this correspondence in the package.
*Mark this on the outside of the box: “CONTENTS MADE IN JAPAN.”
*Ship the item back to us via the post office, and send it by REGISTERED SMALL PACKET AIR MAIL.
*Send the package to this address:
HobbyLink Japan
Sano-shi, Kurohakama-cho 162-1
Tochigi 327-0813 JAPAN
When your item arrives back here in Japan, we will send it to Cospa for replacement or refund. We will also refund the cost of return shipping.
Again, please accept our apologies for the problem and the inconvenience this has caused you.
Thank you very much for shopping with HobbyLink Japan.
I am happy that HLJ accepted to replace/refund the dakimakura body without a complaint but its still a bummer I have to send the body back.The Pillow is huge and I knew that this is going to cost me quite a sum,to be precise it costed me 62€ to send the body back.Yes,I paid 62 € to send a 38€ Item back to HLJ 
HLJ told me that theyll refund the shipping costs and I hope that theyll keep their word since 62€ are quite a sum.
I wonder how long this whole process will take since HLJ forwards the body and I hope Cospa admits that they are at fault and dont try to act like I was treating it wrong or something the like.
How about you guys?Have you experienced any problems with Cospa Products so far or are you happy with what you got?I admit that faults do happen when you are manufacturing goods but to let those faulty goods with obvious flaws slip through Quality Control and to ship it to customers is a veeeeeery big fauxpax.
Cospa Quality? Non-existent for me.
My 10€ Discounter Side Sleeper Pillow is of better quality than this…True,it might not be the right size but atleast you can use it as a pillow!
In case anyone wonders how the body looked with Dakimakura
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